Privacy Policy 

PRIVACY POLICY

 

Last Updated: September 13, 2026

 

Pain Made respects your privacy and is committed to protecting the personal information you provide when you visit our website, purchase our products, contact us, or interact with our brand.

 

This Privacy Policy explains what information we may collect, how we use it, how we share it, and the choices available to you.

 

By using the Pain Made website, you acknowledge the practices described in this Privacy Policy.

 

1. ABOUT PAIN MADE

 

Throughout this Privacy Policy, “Pain Made,” “we,” “us,” and “our” refer to Pain Made and its website.

 

2. INFORMATION WE COLLECT

 

We may collect information you provide directly to us, information collected automatically when you use our website, and information received from third-party service providers.

 

Information You Provide

 

Depending on how you interact with us, we may collect:

 

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment and transaction information
  • Account information
  • Order history
  • Product preferences
  • Messages, reviews, or other communications you submit
  • Information provided when you contact customer support
  • Information submitted through forms, promotions, surveys, or mailing-list signups

 

Payment information may be processed by third-party payment providers. Pain Made may not directly store complete payment card numbers.

 

Information Collected Automatically

 

When you visit our website, certain information may be collected automatically, including:

 

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Links clicked
  • Date and time of visits
  • Referring website
  • General location information
  • Website usage and interaction data

 

3. HOW WE USE YOUR INFORMATION

 

We may use personal information to:

 

  • Process and fulfill orders
  • Provide shipping and delivery updates
  • Process payments and prevent fraud
  • Communicate with you about orders, products, and services
  • Respond to questions, requests, and customer-service inquiries
  • Improve our website, products, services, and customer experience
  • Personalize website content and communications
  • Send marketing emails or promotional messages when permitted by law
  • Administer promotions, surveys, or other activities
  • Maintain website security
  • Detect, investigate, and prevent fraud, abuse, or unauthorized activity
  • Comply with legal obligations
  • Enforce our policies and protect our rights

 

4. COOKIES AND SIMILAR TECHNOLOGIES

 

Pain Made and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies to operate and improve our website.

 

These technologies may help us:

 

  • Remember preferences
  • Keep items in your shopping cart
  • Understand how visitors use our website
  • Measure website performance
  • Analyze marketing campaigns
  • Provide relevant advertising
  • Detect security issues and fraudulent activity

 

You may be able to control cookies through your browser settings. Disabling cookies may affect certain website features, including shopping-cart and checkout functionality.

 

5. HOW WE SHARE INFORMATION

 

We may share personal information with trusted service providers that help us operate our business, including providers that assist with:

 

  • Website hosting
  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Customer support
  • Email and text-message communications
  • Marketing and advertising
  • Analytics
  • Fraud prevention
  • Information technology and security

 

These service providers may access personal information only as reasonably necessary to perform services for us.

 

We may also disclose information:

 

  • When required by law, legal process, or government request
  • To protect the rights, safety, property, or security of Pain Made, our customers, or others
  • To investigate fraud, abuse, or suspected unlawful activity
  • In connection with a merger, acquisition, financing, sale, or transfer of all or part of our business
  • With your consent or at your direction

 

We do not sell personal information for money. However, certain advertising or analytics activities may be considered “sharing” or “selling” personal information under some privacy laws. Where required, we will provide applicable choices and disclosures.

 

6. MARKETING COMMUNICATIONS

 

If you subscribe to our email list or otherwise provide consent, we may send you updates about Pain Made, new products, collections, promotions, events, and other brand-related information.

 

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the message or contacting us using the information below.

 

Even if you opt out of marketing communications, we may still send transactional or service-related messages, such as order confirmations, shipping updates, account notices, and responses to your inquiries.

 

7. PAYMENT INFORMATION

 

Payments may be processed through third-party payment providers. Those providers may collect and process payment information according to their own privacy policies and terms.

 

Pain Made does not intend to store complete payment card information on its own systems unless specifically stated otherwise.

 

8. DATA RETENTION

 

We retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and protect our rights.

 

The length of time we retain information depends on the type of information and the purpose for which it was collected.

 

9. DATA SECURITY

 

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

 

However, no method of transmission or storage is completely secure. We cannot guarantee that personal information will always be protected from unauthorized access, use, disclosure, alteration, or destruction.

 

10. THIRD-PARTY WEBSITES AND SERVICES

 

Our website may contain links to third-party websites, social media platforms, payment providers, shipping providers, or other services.

 

Pain Made is not responsible for the privacy practices, content, security, or policies of third parties. We encourage you to review the privacy policies of any third-party websites or services you use.

 

11. CHILDREN’S PRIVACY

 

Our website is not intended for children under the age of 13, or any higher age required by applicable law.

 

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps to delete it.

 

12. YOUR PRIVACY RIGHTS

 

Depending on where you live, you may have rights regarding your personal information, including the right to:

 

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request information about how we collect, use, and share personal information
  • Opt out of certain marketing, advertising, or data-sharing activities
  • Withdraw consent where processing is based on consent
  • Appeal a decision regarding a privacy request
  • Avoid discriminatory treatment for exercising applicable privacy rights

 

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

 

13. CALIFORNIA PRIVACY RIGHTS

 

If you are a California resident, you may have additional rights under applicable California privacy laws.

 

These rights may include the right to know, access, correct, delete, or opt out of certain uses or disclosures of personal information, subject to applicable exceptions.

 

California residents may submit requests by contacting us using the information below. We will not discriminate against you for exercising privacy rights provided by law.

 

14. INTERNATIONAL VISITORS

 

If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.

 

Privacy laws in those locations may differ from the laws in your country of residence.

 

15. CHANGES TO THIS PRIVACY POLICY

 

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.

 

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

 

Your continued use of the website after changes are posted constitutes acknowledgment of the updated Privacy Policy.

 

16. CONTACT US

 

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us through the information below.

 

Pain Made

Email: [Insert Business Email]

Website: [Insert Website URL]

 

THANK YOU FOR SUPPORTING PAIN MADE.

 

We appreciate your trust and are committed to handling your information responsibly while you are part of the Pain Made journey.

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